Privacy Policy

Ajinomoto Bio-Pharma Services (“Aji Bio-Pharma”) is committed to respecting your privacy. This Privacy Policy (“Privacy Policy”) describes how we collect, use, disclose, store and otherwise process information through This policy also states how you can control the collection, correction and/or deletion of information. Information about Aji Bio-Pharma’s customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Collection of Information. This Privacy Policy applies to personal information and other information collected by Aji Bio-Pharma or its service providers from or about: (i) visitors to, or users of, its websites; (ii) prospective and current customers using Aji Bio-Pharma’s hosting and information technology services; (iii) users of any mobile-device applications that it offers (such as its iOS and Android applications); (iv) service providers and business partners; (v) job applicants; and (vi) other third-parties that Aji Bio-Pharma interacts with.

Aji Bio-Pharma collects personal information about you in connection with our services. Personal information refers to any information relating to an identified or identifiable natural person, such as an identification number, physical, physiological, mental, economic, cultural, or social identifiers. Aji Bio-Pharma collects personally identifiable information such as name, address, telephone number, or e-mail address, only when you voluntarily submit it to us. When working with our company, you may be prompted to provide personal information such as your name, mailing address, email address, or contact information. We will use this information to respond to requests for information and may use this information to contact you. Prior to collecting this information, Aji Bio-Pharma will obtain your consent. At any point in time, you can revoke consent and we will cease using and processing your data immediately.

Aji Bio-Pharma may also collect Technical Information about you when you visit our websites, which your web browser automatically sends whenever you visit a website on the Internet. “Technical Information” is information that does not, by itself, identify a specific individual but which could be used to indirectly identify you. Our servers automatically record this information, which may include your Internet Protocol (“IP”) address, browser type, browser language, and the date and time of your request. This information remains in aggregate form and is used to understand how our visitors use our websites. We may use your IP address to help diagnose problems with our servers, and for purposes of system administration.

We use cookies in our marketing emails so that we can track your interaction with those messages, such as when you open the email or click a URL link that’s embedded within them. When recipients click on one of those URLs, they pass through a separate web server before arriving at the destination page on a company website. We use tools like pixel tags and cookies so that we can determine interest in particular topics and measure and improve the effectiveness of our communications. You are always free to decline the use of cookies, and you may still use the site; however, some parts of the site may not work properly for you.

When you download or use our mobile-device applications, or access one of our mobile-optimized websites, we may receive information about your mobile device, including a unique identifier for your device. Our websites include social media features and other widgets that run on our site. These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the organization providing it. Aji Bio-Pharma may also collect information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our services to you, and prevent or detect fraud.

Use of Personal Information. Aji Bio-Pharma uses your personal information to provide you with products and services, such as to fulfill your requests for services, communicate with you about your requests, or to help us personalize our service offerings, websites, mobile services and advertising. We also use your personal information to protect the security and integrity of our websites, mobile services, and business functions. To do this, we combine personal and non-personal information, collected online and offline, including information from third-party sources.

Aji Bio-Pharma uses your contact information to recommend products and services that might be of interest to you, in order to send you marketing and advertising messages such as newsletters, announcements, or to notify you about our upcoming events; for industry benchmarking and analysis consistent with our legitimate business purpose.

Aji Bio-Pharma may share customer information within our family of companies for a variety of purposes, for example to provide you with the latest information about our products and services. If Aji Bio-Pharma sells any part of its business operations, Aji Bio-Pharma may transfer personal information in connection with the sale.

Employment Applications. In connection with a job application or inquiry, you may provide us with data about yourself, including your educational background and other personal information where required or permitted by law. We may use this information throughout Aji Bio-Pharma for the purpose of employment consideration.

Data of Minors. We do not knowingly collect any personal information from anyone under the age of 18, nor do we knowingly market our web sites to anyone under the age of 18.

Disclosure to Third Parties. In order to provide the services and improve Aji Bio-Pharma’s website, we may engage the services of third-party vendors. In the process of supplying services to Aji Bio-Pharma, these third-party vendors may need to collect personal information about you. Aji Bio-Pharma will not rent or sell your personal information to others but may disclose personal information with third-party vendors and service providers that work with Aji Bio-Pharma. We will only share personal information with these vendors and service providers to help us provide a product or service to you.

Legal and Safety Disclosure. Aji Bio-Pharma may be required to disclose personal information to relevant authorities, law enforcement agencies, government agencies, or legal entities. We may disclose information by law, litigation, or as a matter of national security to comply with valid legal processes. We may also need to disclose personal information in the event of an emergency that threatens an individual’s life, health, or security.

Links to Third-Party Websites and Applications. As a convenience to you, Aji Bio-Pharma may provide links from this web site to other web sites maintained by independent third parties. This Privacy Policy applies solely to the information collected on this website. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave this site and to read the privacy policies of any web site that you may visit.

Protection of Personal Information by Aji Bio-Pharma. Aji Bio-Pharma uses technical and physical safeguards to protect the security of your personal information from unauthorized disclosure. Please be advised that although we take measures to create a secure and reliable site for you, such security measures cannot prevent all loss, misuse or alteration of personal information and to the fullest extent permitted by law, we are not responsible for any damages or liabilities relating to any such incidents. In the case of a data breach, we will notify you without delay of any loss, misuse or alteration of personal information that may affect you.

Data Retention and Storage. Aji Bio-Pharma retains your information for business purposes, for as long as is reasonably necessary to provide you with our products and services. Aji Bio-Pharma will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We may retain cached or archived copies of your information for a reasonable period of time. At any point in time, you can withdraw consent and we will immediately stop processing your data.

Inquiry, Complaint, and Dispute Process. If you have an inquiry or complaint regarding this Privacy Policy or the use or processing by Aji Bio-Pharma of your data, you should first contact Aji Bio-Pharma through e-mail at

Changes to the Data Privacy Policy. Aji Bio-Pharma may change this statement from time to time. It is your responsibility to ensure that you are familiar with our current policies by revisiting this Privacy Policy. In the case of material changes that may adversely affect you, Aji Bio-Pharma may provide a more direct way of notifying you of changes to this Privacy Policy.

Access to Update/Delete Personal Information. If you would like to express your point of view, challenge an explanation of data use, or otherwise obtain further information, contact If at any time after registering for information, your personal information changes, notify us and we will update your contact information. Please note, at any time, if you desire to obtain or transfer your information, we will provide you with your personal data in a structured and commonly used electronic format.

Location of Data Processing/Storage. When you provide personal information to Aji Bio-Pharma, you consent to the processing of your information in the United States. Our websites are hosted in the United States. If you have any questions about this Privacy Policy or about our use of information, please contact us at

Updated June 25, 2018